Atención a público: Moneda 975, piso 11, Santiago, RM. ​
Hours of operation: Monday to Friday from 9:00 to 13:00 hours.
  • Atención a público: Moneda 975, piso 11, Santiago, RM.
  • Hours of operation: Monday to Friday from 9:00 to 13:00 hours.
Sobre uso de Chat Bot/SES
Linkedin Facebook Youtube

Ingresa tu Caso

Here you will be able to enter claims or allegations, to be revised by the team of the Superintendence of Higher Education. 

Go
Go

My Portal SES

Here you will be able to know the status of your cases, responding to requests made in the application, make new presentations and update your personal data. 

background home portal de denuncias

News

Superintendencia presenta segundo informe sobre Salud Financiera de la Educación Superior en Chile

Superintendencia presenta segundo informe sobre Salud Financiera de la Educación Superior en Chile

La Superintendencia de Educación Superior (SES) dio a conocer hoy los resultados del segundo informe sobre la Salud Financiera del Sistema de Educación Superior en Chile, dando cuenta

+ Ver más
+ Ver más noticias

Videos Destacados

¿Conoces el rol de la Superintendencia de Educación Superior?

Somos el servicio público a cargo de fiscalizar y supervigilar a las universidades, institutos profesionales y centros de formación técnica del país.

Tutoriales para realizar los procesos de reclamos y denuncias

+ Ver tutoriales

Tutoriales para el Ingreso de datos al Sistema de Registro de Información

+ Ver tutoriales

Highlight

Access to the Information Service

de Educación Superior SIES

Plan Anual de Fiscalización y Supervisión 2024

Sobre uso de Chat Bot/SES

Transparency

Transparent Government

Request Information

Transparency law

Our networks

Superintendence of Higher Education

Icon-facebook Instagram Youtube Linkedin

Atención a público: Moneda 975, piso 11, Santiago RM. 

Hours of operation: Monday to Friday from 9:00 to 13:00 hours.

Related sites

Ministry of Education 

Office of the undersecretary for Higher Education 

National Accreditation commission – CNA Chile

Consejo Nacional de Educación – CNED

National agency of Research and Development –NID

EN
ES_CL EN

Enter your case

Edit Content

CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Finalidad del Reclamo:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Para ingresar un Reclamo ¿qué debo considerar?​

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
 I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Etapas del Reclamo

Enter Claim
Edit Content

DENUNCIA:

La denuncia es el acto por medio del cual se pone en conocimiento a la Superintendencia de una eventual irregularidad, con el objeto de que ésta investigue y adopte las medidas que correspondan

Finalidad de la Denuncia:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

Para ingresar una Denuncia ¿qué debo considerar?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

Enter Complaint

¿Qué tipo de Denuncias son competencia de la SES?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

¿Qué tipo de Denuncias no son competencia de la SES?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation