Atención a público: Moneda 975, piso 11, Santiago, RM.
Hours of operation: Monday to Friday from 9:00 to 13:00 hours.
lineas-ondas-blancas

Rules of General Application

Se pone a disposición de la comunidad las Normas de Carácter General vigentes emitidas por la Superintendencia de Educación Superior en el ejercicio de la facultad de interpretar la normativa del sector de educación superior conforme lo dispuesto en los artículos 20 letra p) y 26 letra j) de la Ley 21.091.

La superintendencia de Educación Superior (SES) pone a disposición de la ciudadanía, los documentos que sustentan la Norma Contable, recientemente elaborada en conjunto con la Contraloría de la República, para la entrega de información financiera por parte de las universidades y centros de formación técnica pertenencientes al Estado, documento actualizado con modificaciones al 24 de noviembre de 2023.

DocumentFile
Accounting standards for Institutions of Higher Education in the State 
Plan of Accounts of institutions of higher education in the State
Chart of Accounts and the Dictionary of the Accounts of institutions of higher education in the State
Oficio que modifica Plan de Cuentas y Diccionario de Cuentas de instituciones de educación superior del Estado
Consolidated report of Responses to the Observations of the Period of Public Information of the Accounting standards for institutions of Higher Education in the State

The Superintendence of Higher Education (SES) makes available to the citizenship documentation that supports the Accounting Standard for the delivery of financial information on the part of universities, professional institutes and technical training centers that do not belong to the State.

DocumentFile
Accounting standard for higher education institutions of non-state 
Resolution N°510 approving the accounting Regulations for institutions of higher education outside the state. 
Consolidated report of Responses to the Observations of the Period of Public Information of the Accounting standard for higher education institutions of non-state

The Superintendence of Higher Education (SES) makes available to all citizens, the documents supporting the creation of what is reported:

DocumentFile
Sets standards on the reporting obligation of the institutions of higher education 
Aprueba Modificación a la Norma de Carácter General N° 1
Informe consolidado de respuestas a las observaciones del período de información pública de la modificación a la Norma de Carácter General N° 1
DocumentFile
Versión anterior de la Norma de Carácter General N° 1 que establece normas sobre la obligación de informar de las instituciones de educación superior  

The Superintendence of Higher Education (SES) puts at the disposal of citizens, the documents supporting the creation of what is reported:

DocumentFile

Lays down general rules on surrender of the contribution to institutional cost-free. 

Approved Standard General N°2, resolución N°363.

Consolidated report of responses to the observations of the period of public information of the General N° 2. 

The Superintendence of Higher Education (SES) puts at the disposal of citizens, the documents supporting the creation of what is reported:

DocumentFile

Establece normas generales sobre Fondo Solidario de Crédito Universitario

Aprueba Norma de Carácter General N°3, Resolución Exenta N°150.

Informe consolidado de respuestas a las observaciones del período de información pública de la Norma de Carácter General N° 3. 

EN

Enter your case

Edit Content

CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Finalidad del Reclamo:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Para ingresar un Reclamo ¿qué debo considerar?​

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Etapas del Reclamo

Edit Content

DENUNCIA:

La denuncia es el acto por medio del cual se pone en conocimiento a la Superintendencia de una eventual irregularidad, con el objeto de que ésta investigue y adopte las medidas que correspondan

Finalidad de la Denuncia:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

Para ingresar una Denuncia ¿qué debo considerar?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

¿Qué tipo de Denuncias son competencia de la SES?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

¿Qué tipo de Denuncias no son competencia de la SES?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation